Service Management World Service Management World

Service Management World | October 15-17, 2018 | Omni Orlando Resort at Champions Gate | Orlando, FL

Join us for this groundbreaking brand new service management conference in Orlando, FL on October 15-17, 2018!

Powered by HDI, the premier association for service and support professionals, Service Management World 2018 is the inaugural event designed to meet the unique needs of service management and technical support leaders—the precise target audience you’re looking to get in front of. Service Management World provides technology solution providers – just like you – with the perfect platform to showcase your products to decision makers.

Attendees will be rolling up their sleeves and delving deeply into the hottest evolving frameworks and methodologies that the field of service management has to offer, including digital transformation, enterprise service management, customer experience management, ITIL, agile, DevOps and so much more. This group of industry pros will need your solutions to accomplish their goals and are looking for a forum where they can become empowered to take their service management to the next level.

You’ll be in front of the movers and shakers – the professionals who will lead their service and support organizations into the future:

  • Senior-level VPs and directors who are accountable for strategic planning and
  • Managers who are responsible for operational and tactical planning
  • CIOs who seek the financial benefits of enhanced support operations
  • CTOs who require the integration of the support center’s strategy with those of other
    IT departments
  • Plus more!

Join us at an event that offers something new, fresh, and different.  Be a part of Service Management World 2018. Learn more by visiting, or reach out directly to Amanda Groppetti.