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April 9-12, 2019 | Rosen Shingle Creek, Orlando, FL

The HDI Conference & Expo ( brings together a diverse group of experts, practitioners, thought leaders, and solution providers, all united around a singular focus: to energize and empower service and support pros to make a real difference in their careers and organizations.

Core Conference Topics: Evolving Desktop Support, The Executive Stakeholder Perspective, Putting Metrics to Work, Reinventing the Customer Experience, Service Desk Foundations, Service Desk Masters, Support Center Optimization, Team Performance and Transformation

Connect With The Service and Support Community

Why Sponsor HDI Conference

HDI 2017 Conference & Expo Wrap-Up

Engage with a captive audience, of qualified, targeted professionals, who want what you have: the latest technologies, ideas, systems, and methodologies that can transform their service and support operations.

  • 81% of attendees said the event met or exceeded their expectation for their goal of “seeking new product and services information”
  • 99% of exhibitors said they were satisfied with the opportunities to interact with attendees
  • Nearly 90% of attendees are decision makers with direct involvement in selecting and purchasing solutions