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Empowering The Technical Support And Service Management Industry

Providing a trusted environment for support & service management decision makers to interact with subject matter experts and peers to explore new ideas, find answers and solutions, and ultimately, better connect with customers.

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HDI Is Your Partner in Achieving Customer Excellence

HDI is the standard for performance improvement at both the organizational and professional level and has an active community of industry professionals looking to advance their career and improve their service and support centers

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